Privacy Policy

PFA Fitness ("we," "our," or "us") is committed to protecting the privacy of individuals who visit our website and interact with our services. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Canada.

By using our website at https://pfafitness.com/ or contacting us through any channel, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

PFA Fitness is a fitness studio located at 622 3 St SW, Dauphin, MB R7N 1R5, Canada. Our primary contact for privacy matters is reachable at [email protected] or by phone at +1 905-994-0236.

2. Information We Collect

Information You Provide Directly

When you use our contact form, book a consultation, or otherwise communicate with us, we may collect:

• Your name (first and last)
• Email address
• Phone number (if provided)
• The content of your message or enquiry
• Any other information you choose to include in your correspondence

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through cookies and server logs, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring URL
• Device type and operating system

This information is used to understand how our website is used and to improve its performance. It is not used to identify individual visitors except where required by law.

3. How We Use Your Information

We use personal information for the following purposes:

• To respond to your enquiries and provide requested information about our programs
• To arrange and conduct consultations and coaching services
• To send service-related communications (appointment confirmations, policy updates)
• To improve our website and services based on usage patterns
• To comply with legal obligations

We do not use your information to send unsolicited marketing communications without your explicit consent. We do not sell personal information to third parties. We do not use personal information for targeted advertising through third-party platforms.

4. Consent

By submitting information through our contact form, you consent to the collection and use of that information for the purposes described in this policy. You may withdraw consent at any time by contacting us at [email protected]. Withdrawal of consent may limit our ability to provide certain services.

5. Disclosure of Information

We do not sell, rent, or trade personal information. We may share information only in the following limited circumstances:

• Service providers: We may use third-party services to operate our website (e.g., website hosting). These providers are bound by confidentiality obligations and are permitted to use personal information only for the purposes we specify.
• Legal requirements: We may disclose information if required to do so by law, court order, or lawful authority.
• Business transfers: In the event of a merger, acquisition, or sale of the business, personal information held may be transferred as part of that transaction. Individuals will be notified before their information is transferred and becomes subject to a different privacy policy.

6. Cookies

Our website uses cookies — small text files placed on your device — to improve functionality and understand usage patterns. Our cookie consent banner allows you to accept or decline non-essential cookies. See our Cookie Policy for full details.

7. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law. Contact form submissions are retained for a period sufficient to handle the enquiry and any reasonable follow-up, after which they are securely deleted or anonymized.

8. Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. Our website uses HTTPS encryption for data transmission. While we take privacy and security seriously, no internet-based service can guarantee absolute security.

9. Your Rights

Under PIPEDA, Canadian residents have the right to:

• Access personal information we hold about them
• Challenge the accuracy of that information and request corrections
• Withdraw consent for certain uses
• Request deletion of personal information in certain circumstances

To exercise any of these rights, please contact us at [email protected]. We will respond within a reasonable timeframe and in accordance with applicable law.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through a notice on our website. Continued use of our website following an update constitutes acceptance of the revised policy.

12. Contact Us

For questions about this Privacy Policy or our privacy practices, please contact:
PFA Fitness · 622 3 St SW, Dauphin, MB R7N 1R5 · [email protected] · +1 905-994-0236